1. Items shipped from
2. Because of hygiene reasons, shapewear, underwear, pajamas and swimwear are not eligible
for return.
Note: Please contact us if you want to return an item. Return without prior discussion and authorization will not
be accepted.
1.Contact Customer Service with order information and a brief description of your return. We will send you a printable slip with more instructions. It contains our return address and basic information about your returned order.
2.Print the return slip and put it inside your package along with the item(s) you are going to return and pack the item properly.
3.Send item(s) back to us through local post office. If you are in urgent need of handling the returned parcels, please contact our customer service and provide a tracking number for the returned parcels.
4.We will process your return in 1-3 business days of receipt of the package.
By scanning your return slip, our facility can locate your return much faster. After that we can proceed to refund/replacement.
Items shipped from
Please go to our Return Policy for more details.
We’d suggest to contact your nearest post office to return for a better customs clearance procedure.
By default, a refund goes to your original funding source.
We should note the following payment methods do not support refund to the original funding source:
- Paypal
Those payment methods require customer to provide a PayPal account should a refund will be issued.
